Bridging the Salesforce process gap between users and developers

Ideas for new solutions will spring from half-baked applications created by lay users who may start down the path toward a solution, but may lack the expertise to finish it.
– Andy Mulholland, Chris S. Thomas, and Paul Kurchina, Mashup Corporations: The End of Business as Usual
Looking to bridge the Salesforce process gap?
There are going to be times when users need someone with analyst skills to help them better define a complex application. There are also going to be times when IT or third-party developers will need to be engaged to code some specific functionality for an application.
This is the role of the Salesforce process analyst.
A Salesforce process analyst helps translate a user’s requirements into terms, model the data needed to support the application, and help translate complex business logic. The situational process analyst works with IT on behalf of users to secure access to corporate data as needed, and to work with users to write specifications for custom functionality.
Salesforce process gap – A bridge to IT
It is true that there often will be the need for some coding to complete a robust application. Therefore, the platform does not seek to exclude IT or code – it makes it easy for IT and business developers to work together collaboratively to reach their goals.
 
salesforce process gap The Salesforce App Cloud framework ensures that users don’t hit a wall by providing a bridge to IT.
Continue reading “Bridging the Salesforce process gap between users and developers”

Process Design in Xpeditor on Salesforce App Cloud

Xpeditor allows users to produce something “good enough” as soon as possible, deploy it immediately, and refine it later as needed.

Where to start

There are typically two ways to start designing processes in Xpeditor:
1. Begin at the highest level
Defining a minimal viable process is the fastest way to start benefitting from Xpeditor.  This may just be a series of steps that shows the relay of work from department to department in an end-to-end organizational process. Later, you would drill down from each step to create sub-processes.
The goal is to create a process that can be used immediately, and then grown incrementally:
Xpeditor allows users to start with broad brushstrokes, and define details as needed. Xpeditor allows users to start with broad brushstrokes, and define details as needed. Continue reading “Process Design in Xpeditor on Salesforce App Cloud”