A self-service database can help you eliminate silos.
Most user-developed solutions are at the mercy of their underlying data sources. The data layer makes “businessperson-friendly” data sources and related services available. The data layer simplifies the interface to keep users from getting in over their heads. It is critical for the success of process management.
Making data easily available to users will make them much less likely to access data sources in ways that are less secure and less accurate.
The data layer brings together, in a single repository, the information needed to build cross-functional solutions. The database reflects the entire extended organization, rather a particular application. It is the anti-silo.
- Database management requires no technical skills, is automatically tuned and optimized, and is highly scalable. There is no low-level management such as patching, backups, or configuration. Reliable and secure, the database is constantly monitored and administered by dedicated professionals whose only job is to manage the database. Databases are instantly available to anyone who needs them with just a few mouse clicks; there’s no waiting to provision databases.
- Data security rules are isolated and managed independently from the rest of application business logic. This eliminates the need for applications to have to code, test, and maintain their own complicated security logic. Database sharing rules can be defined by user, profile, role, group, and record level. This protects against inadvertently giving the wrong person access to data.
- Organizational hierarchy is built into the database. This allows access privileges to be set at different levels of the organization; e.g., a manager can automatically have access to the records of their team members. Yet another complication the solution builder doesn’t have to worry about.
- New systems can be brought online quickly, because being enabled by Salesforce App Cloud eliminates the steps to acquire, install, and maintain software, and provides immediate access to accurate and complete data in a single location, obviating the need to build new interfaces or cleanse data, or waste effort due to incomplete information or looking for information.
Having the data layer in place provides the additional advantages:
A single data integration point for existing enterprise data, thereby eliminating the need for data duplications.
A single, uniform view of data regardless of source from across the organization, giving a consistent context for the use of data anywhere in the organization.
Non-redundant, clean and current data synchronized across multiple business systems that can be used to build solutions throughout the company.
A single place for IT to control data accessibility and security, including filtering or masking data that end users should not have access to.
Self-service functionality that allows business developers to quickly and easily integrate the data they need into the solutions they develop.
A seeded database so new applications can be built faster because the central database is likely to have much of the data needed already in place (e.g., Customer Master, Product Master).
Automatic enforcement of rules by the database for every query, freeing developers from having to code security logic into each application they write against the database.
A single, shared database allows multiple applications to share a single database, eliminating the need to create a database for each application, get separate data feeds, maintain silos of data, etc.
A crowd-sourced, federated database that reflects the organization but provides a way for each business unit and even individuals to have their own data accessible only to them, while still existing in the same database and is why you should eliminate silos.
Wanting to eliminate silos and improve your process management? Request a copy of our white paper