Professional services company utilizing a diverse, distributed workforce needed to improve the management of many different types (and often changing) workflow paths.  This significantly reduced errors and delays, decreased resource requirements and increased customer satisfaction. 

Call Center

Call center needed to provide a self-service portal for its clients and tie it  into their existing call handling system.  This allowed the company to offer innovative new services to its clients.

Project management

Global market research company needed a way to better manage widely dispersed custom projects.  The system keeps everything in focus, from requests for proposals through delivery.   This stopped things falling through the cracks and significanly decreased delays.

Recycling site

Rebate processing company needed a system to allow users to determine the recycle value of their cell phones and PC's, then send them in for a rebate.  The result is an easy and fun to use system.  The system is designed to be private labeled and branded by any organization.

Ad manager

Publishing company needed a system to schedule and manage the booking of advertising slots in their publication (fully integrated with their accounting system).  This led to significant reduction in resource requirements and processing errors.

Insurance claims processing

Mobile electronics insurance claims processing company needed a comprehensive self-service system for handling the insured and installation facilities.  This resulted in a major savings in resource requirements and a significant increase in profitability.

Client extranet

Global media agency network with many Fortune 100 clients needed a framework for extranets tailored to the exact needs of each client.    This provided an important competitive advantage as well as increased customer satisfaction and decreased ongoing internal resource requirements.

Housing lottery 

County needed a multi-language form with complex validation and dynamic configuration to capture information for housing applications. Allowing applicants to submit and update their requests online and in their own language led to a major decrease in resource requirements and much faster processing.

Financial Google Gadget

Credit Union required a Google gadget for its clients that allowed them to get latest rates, view account balances, and complete transactions.

Excel/Google Integration

Operations department of a mid-size company needed a way for stores to enter their daily data and have this feed directy into an Excel spreadsheet for complex calculations.  The solution allowed the user to carve up an Excel spreadsheet into multiple Google spreadsheets that could be updated online.  Coupled with a notification and tracking system, this saved the company a significant amount of time collecting information, reducing errors, and automating reminders.

Blackberry/iPhone

Software vendor required their application to run on mobile devices.